Level 4 was able to work on this project with very-little assistance from me. After we described the task in full, identified the stakeholders for him and provided documents and access to the database, William pretty much worked through the entire project on his own. He met or exceeded all milestones and delivered a completely satisfactory report ahead of schedule and under budget.

Within a four-month time period Level 4 identified, located and reviewed over 4,000 artifacts and documents related to a mission-critical California statewide IT system [Child Welfare System/Case Management System]. Also, during this time period, Level 4 identified and interviewed key stakeholders, briefed state and federal executives on findings to date and progress, and authored and delivered several deliverables, including a draft final report (which was so well written it could have been the final report). The federal and state stakeholders were highly complementary of the report and how the walkthrough of the draft report was conducted. The quality of Level 4’s work and attention to detail was impressive.

Level 4 was able to quickly adapt when the scope and priorities shifted. Very cost conscious.

Overall, Level 4 met all the goals for this project in addition to meeting stretch goals. All deliverables were submitted on time or before the required deadline. The contractor was proactive in the execution of the contract and with mitigating potential concerns. The contractor was flexible and willing to make revisions or changes when needed and when being presented with unanticipated setbacks. The contractor met the expectations of VR&E and was a valuable asset to the future of the service overall.

Excellent communication and flexibility. Level 4 is a good company to work with.

The contractor could quickly assess the agency’s needs, work with available data and time constraints, and still produce a clear, understandable, and dependable product. I am considered a very good project manager and I learned from this contractor.

William and his team were thorough, professional, responsive, and easy to work with.

Extremely knowledgeable of the subject area, easy to communicate with, receives input well and is able to express reasoning behind specific actions. William was an absolute joy to work with. I appreciated his professionalism and knowledge shares about our specific project as well as his expertise in project management.

The Level 4 team aggressively and continually addresses key issues regarding budget, schedule, risk, and programmatic elements. Overall, L4 has successfully delivered all contract CDRLs on time and overall satisfactory product assurance.